Kidde - Engineered Systems

| Engineered Systems

Support

Support

Sales

Phone: 888.244.9979 (Option 4)

Training – Technical

Phone: 888.244.9979 (Option 2)

Email: ELC@fs.utc.com

Fax: 866-534-5117

Hours:8:00am-5:00pm (EST) Monday-Friday

Customer Service

Phone: 888.244.9979 (Option 3)

Order Inquiries & Requests: kidde.customerservice@fs.utc.com

Orders & Change orders only: kidde.orders@fs.utc.com

RMA: kidde.rma@fs.utc.com

Fax your Purchase Order to: 888.378.8778

Technical Support

Phone: 888.244.9979 (Option 1)

Email: kidde.techsupport@fs.utc.com

Fax: 866.226.2126 (Fax Request)

Hours:8:00am-7:00pm (EST) Monday-Friday

After Hours Support: Available seven (7) days a week

To access Technical Support Knowledge Base and review your cases go to: http://utcfs.nfpondemand.com/MRcgi/MRentrancePage.pl

To request a Login & Password to the Technical Support Knowledge Base email: kidde.techsupport@fs.utc.com